BOV confirms completion of corrective action on stipend and salary payments

Bank of Valletta informs customers and the public that the issue affecting this morning’s stipend and salary payment processing run has been fully resolved.

All duplicate payments arising from the technical issue have now been successfully reversed, and all impacted accounts have been restored to their correct balances.

Upon identification of the issue, the Bank acted immediately to contain the matter and implement a structured and controlled remediation process. This ensured that corrections were completed efficiently while maintaining a high level of care for customers. At no point were customers’ legitimate stipend or salary entitlements affected.

The Bank acknowledges that this incident may have caused inconvenience, particularly for students who rely on these payments, and thanks customers for their patience and understanding throughout.

A review remains ongoing to establish the root cause of the incident. Any necessary enhancements to systems and controls will be implemented to further strengthen processes and minimise the risk of recurrence.