BOV launches SPOTTHESCAM.MT – Self-Assessment Tool

Bank of Valletta is urging the wider public to take its new Spot the Scam Self-Assessment, a free online tool designed to help people recognise scams and warning signs and respond safely when it matters most. The free online tool forms part of the Bank’s ongoing efforts to strengthen scam awareness. It can be accessed through this link and takes only a few minutes to complete.

As scams become more convincing, often relying on impersonation, urgency and emotional pressure, education remains one of the strongest defences against this modern threat. The self-assessment tool supports a simple habit to stop, think and verify before clicking links or acting on unexpected requests. It also helps the public understand that it is never safe to share passwords, one-time codes, or other personal data, while not allowing urgency to force wrong decisions.

To promote scam education, the Bank regularly shares practical guidance on its website and social media channels. It also runs interactive campaigns and quizzes to help participants test their knowledge. The Bank also participates in local community sessions and customer events to explain common scam tactics. In parallel, the Bank provides its employees with the necessary knowledge to guide customers make the right choices when it comes to mitigating fraud.

Commenting on the wide range of activities being organised by the Bank, Ryan Caruana, Group Chief AFC Officer and MLRO at BOV said that “Fraud prevention isn’t only about the correct use of technology. It is also about the choices we make every day. If something doesn’t feel right, we must pause before acting and verify through trusted channels when in doubt. This self-assessment tool is the latest addition in our ongoing battle against fraud. It is designed to help the general public recognise warning signs and make wise decisions. We encourage the public to take the test and to share it with friends and family, because a short conversation today can prevent a serious loss tomorrow.”

These initiatives also support the Bank’s ESG commitments under the social pillar as they promoting holistic financial well-being and also strengthens protection for those who may be more vulnerable to fraud.