Pragmatic Approach is the only way forward for Air Malta

The Malta Chamber of Commerce, Enterprise and Industry notes the sensible and realistic approach that is being adopted with respect to the national airline. The transparency in reporting the challenges at hand and the commitment to take concrete decisions that are first and foremost in the national interest are apparent. Also, The Malta Chamber notes the stark contrast to the various approaches taken historically with respect to Air Malta. The maturity with which the unions have responded to this is also commendable.

Undoubtedly, gone are the days when we carry forward unsustainable operational practices in any state entity and keep pumping public funds into unviable business models, simply to safeguard jobs or for political convenience. The Malta Chamber hopes that Air Malta’s predicament will be an eyeopener for the management of public entities and the rationalisation of public expenditure that needs to prevail going forward. Saving Air Malta will require shedding more than half of its headcount. Other state entities need to ensure that they do not find themselves in the same situation in future, by taking on more employees than what they really require. In this spirit, The Malta Chamber recommends that workers who will be shed from Air Malta will first be considered for secondment to the private sector particularly given the acute shortages of human resources in the private sector. This will avoid shifting the problem of excess employment to other state entities.

The challenges identified with respect to Air Malta highlight the importance of adopting an incoming tourism strategy that promotes Malta as a year-round destination. The policy document issued in November by The Malta Chamber entitled “Rediscover: a New Vision for the Tourism Industry in Malta” advocates this approach. This is also in the interest of improving average occupancy in touristic accommodation and having a more sustainable tourism industry.

The Malta Chamber believes that the proposed actions to improve the financial performance of the airline are reasonable and credible. They acknowledge the particular challenges related to the size of the airline and the markets in which it operates. The ambition to move forward with implementation at a quick pace is another bold move and will help Malta regaining credibility with the European Commission.

The Malta Chamber is aware that the national airline is of paramount strategic importance. It does not only ensure air connectivity to mainland Europe for business and tourism purposes, but also retains the capability to operate flights to supply essential goods in critical circumstances.

All parties involved in Air Malta’s transition need to be reasonable and responsible in their demands to ensure that the country succeeds in saving the national airline. The Malta Chamber hopes that this restructuring plan will ultimately guarantee a sustainable future for Air Malta.

Atlas donates a specialised Braille printer to the Malta Society of the Blind

Atlas Insurance has once again demonstrated it is close to the community it serves and is sensitive to the needs of NGOs by donating €2,000 to the Malta Society of the Blind towards the purchase of a specialised Braille printer for the Society to use in its premises in Santa Venera.

Braille is a system that enables people who are blind and visually impaired to read and write through touch. It was devised by Louis Braille in 1821 and consists of raised dots arranged in “cells.” Each cell represents a letter, a word, a combination of letters, a numeral or a punctuation mark.

The aims and objectives of the Malta Society of the Blind are driven by the long history of the Society and its dedicated board members. Its ambitious goals stretch from assistance and emotional support for individuals, to being a voice for the blind and partially sighted in society.

Joseph Micallef, Treasurer for the Malta Society of the Blind and also an Atlas employee said: “The equipment, funded by Atlas, will be of great help for people without sight, especially children, who never visualised the written word. This will allow them to have better access to literacy by reading and writing, instead of simply listening to audio books. On behalf of the Malta Society of the Blind, I thank Atlas for its generous donation. It makes me incredibly proud to work for an organisation that is on the forefront when it comes to supporting the community.”

He added that the plan is that, COVID-19 permitting, the Society will start opening up the premises on certain days of the week for its members to meet up and have a friendly chat and make use of facilities like the internet. The Malta Society of the Blind is also planning to equip its offices with computers to be used by its members.

Matthew von Brockdorff, Managing Director and CEO of Atlas Insurance said: “Recently, on 4 January, the world marked World Braille Day and this was the perfect occasion to be of help and assistance to a key NGO like the Malta Society for the Blind. The fact that this Braille printer will be at the Society’s premises for its members to print material for free when required gives us a great sense of satisfaction and optimism that, as an organisation, we can make a difference to people’s lives. We are extremely proud to be helping a worthy cause which is close to the heart of one of our colleagues.”

Meanwhile, Atlas organised a webinar for #TeamAtlas on 5 January to raise awareness on helping the blind and visually impaired.

The session, delivered by Mariana Falzon Grech – Secretary of Malta Society of the Blind, featured an introduction on the Society, the work it does and the challenges it faces.

She gave an overview of the different types of visual impairment and blindness, as well as some do’s and don’ts on how to help and interact with people who are visually impaired.

Information on the way Braille works was provided and how it is still an important communication tool and learning aid for youths, even in today’s technology-driven society.

Shortage of Nurses in Elderly Homes – A Crisis in waiting

The Care Home Operators Executive Committee within The Malta Chamber of Commerce, Enterprise and Industry, is concerned about the shortage of nurses within homes and across the health sector. The Malta Chamber urges Government to meet the Private Health Care sector to discuss and find solutions that would be beneficial for both the private and public health and care sector.

To date, Malta lost over 600 nurses to the UK. Moreover, given the rise in number of COVID positive cases, Care Homes are being stretched to the limit, having staff suffering burnout after almost two long years dealing with the pandemic.

The Malta Chamber therefore proposes:

1. More support and full-time staff to be dedicated to the Nursing and Midwifery Council so as to enable it to vet foreign nurses’ applications within shorter time frames.
2. Better residency terms and family reunification for foreign nurses and health care workers, a practice that is already being implemented in other European countries.
3. Incentives to attract more local nurses to start or return to the profession.

It is worth noting that many Private Care Homes do not only cater for private clients, but are also on a Public Private Partnership agreement, relieving the state from cases that would otherwise be taking up beds in state hospitals. Yet they find themselves in a battle with the state as staff is being poached from the private sector instead of recruited otherwise. Last year, The Malta Chamber was in discussions with Government to enable Care Home Operators to extend and renew contracts for third country national nurses within the private sector for up to a 3-year period just like the public sector, and this initiative was taken on board. Similarly, The Malta Chamber is confident that the above three recommendations are also taken on board for the benefit of all senior citizens.

It is worth noting that Care Home Operators are a business sector caring for the most vulnerable during a pandemic with no financial support provided from July 2020 to date. The only assistance given to Care Home Operators was a one-time grant given to those that had gone on full lockdown during the months of April, May and June of 2020.

BNF Bank engages Bortex and Luke Azzopardi for new corporate uniforms

As of December 2021, BNF Bank customers are greeted by staff wearing new uniforms that embody the brand’s identity and dedication to providing superior service. The uniforms are worn across 12 retail branches as a refreshed complement to the team’s work ethic.

BNF Bank is well-known for being strongly connected with the territory and communities they serve. Bortex Fine Tailoring were shortlisted and selected as the suppliers of BNF Bank’s uniforms, bringing on years of experience in supplying high-quality materials while ensuring comfort and practicality. Award-winning local designer Luke Azzopardi has given an artistic touch to the brand and style through the design of bespoke scarves and ties, both of which having subtle integrations of the Bank’s logo, the velos.

“We believe that opportunities start with a conversation. It was time to further reflect the value we give to our relationships with each and every customer. We are proud to have elevated our identity by engaging top-quality Maltese manufacturers and designers.” said Karl Dingli, Head of Corporate Services at BNF Bank.

The new designs are inspired by BNF Bank’s branding and recognisable colour palette. “Our studio is moving towards a diversification of work, focusing on multimedia collaborations”, says Luke Azzopardi, who was in charge of creating unique designs for BNF Bank staff members’ scarves and ties. “We are very happy to be designing BNF Bank new uniforms, injecting them with a sense of luxury and heightened aestheticism”.

The Bortex team is excited about this new collaboration: “As Bortex, we are delighted to have been entrusted by BNF for the provision of their uniforms. Our objective with BNF is to deliver a product that is of quality, comfortable to wear and easy to maintain.”

The creation of new uniforms is part of BNF Bank’s ongoing journey to provide a personable and tailored customer experience to their clients. The values of professionalism, integrity, efficiency and approachability have been particularly relevant, especially amidst the pandemic, in earning the bank the title of Malta’s ‘Bank of the Year’ by The Banker a publication of the Financial Times, for two years consecutively, in 2020 and 2021.

Let’s have level playing field both in tax collection and in public procurement

A year ago, the Malta Chamber of Commerce, Enterprise and Industry published its Report on Public Procurement Reform in collaboration with Ganado advocates. This report is widely regarded as a comprehensive document that identifies the main shortfalls in local public procurement process and provides tangible recommendations on how they could be addressed.

The Malta Chamber has followed up on this report by carrying out several meetings with respective stakeholders and Government entities involved in the public procurement process. Both have acknowledged the pertinence of the issues raised and the importance of addressing them effectively. Yet, the speed of implementing the required actions is not reflecting the urgency of addressing the serious existing issues in public procurement. At a time when public funds are stretched, both optimising taxpayer value for money and improving tax compliance by business operators themselves are pressing priorities.

The NAO Audit Report for 2020, that was published in December 2021, is rife with examples of public procurement malpractices. Chief among these is lack of transparency. The NAO report identified several instances of non-publication of award of contracts in the Government Gazette and extensive use of direct orders by some entities, in violation of the Ministry of Finance Circular No. 3/2013 – ‘Public Procurement Regulations – Direct Orders’. This circular clearly stipulates that direct orders should be limited to the barest minimum. In its public procurement recommendations, The Malta Chamber highlighted the need to provide real justification for the award of direct orders, in full appreciation of the fact that there could be situations were direct orders are justified because they are in the public interest.

Other objectionable practices highlighted by the NAO Audit Report include blatant by-passing of public procurement rules by deliberately splitting orders into lots of under €10,000. A number of contracts were flagged for substantial variations in actual contract value, compared to the original contact value tendered for and awarded. Practices that allow for significant variations and modifications in public contracts are liable for collusive and abusive practices.

The Malta Chamber is of the view that these breaches and abuses continue to happen because there is limited transparency in the reporting of contract variations and direct orders to the public, but also, because the private sector is not adequately empowered with effective remedies to challenge such illegalities.

The Malta Chamber has hence made a number of recommendations to mitigate the risk of lack of technical competence, including:

1. Mandatory advanced publication of the procurement outlook for the following 6 months,
2. A preliminary market consultation process,
3. Engagement of truly independent experts in the drafting of procurement documents,
4. The requirement that modifications and variations in public contracts should also be published in the Contracts Register with full transparency on their justification and in the shortest time possible.
5. The widening of the scope of PCRB’s competence to include a scrutiny of all direst orders.

The importance of implementing The Malta Chamber’s public procurement reform is further substantiated by the NAO’s audit report. It makes several references to ensure value for money in public procurement and highlights instances of extravagant spending. The Malta Chamber understands that in certain industries image matters greatly, and it is therefore in the national interest to make use of facilities and services that project an image that is congruent with the standards of the respective industry. Yet in such instances, internal controls and justification for spending that exceeds set per diem thresholds for traveling, need to be even more rigorous. The Malta Chamber cannot help noting that in several entities where extravagant spending was highlighted, there were also weak internal controls.

It is to be noted that since 2020 a number of entities have made some improvements in their internal structures and systems. It emerges from the same NAO Audit Report that gross outstanding tax arrears more than doubled between 2016 and 2020, going from just under €3 billion to €6.3 billion. While 2020 was a very particular year during which Government granted tax deferments to help businesses cope with the impact of the Covid pandemic on their cashflow, the accumulation of tax arrears during the boom period between 2016 and 2019 is alarming. Over these three years, the country’s annual GDP increased by €3.7 billion (35%) while accumulated tax arrears increased by €2.2 billion (75%). Clearly, efficiency in tax collection declined dramatically during this period. Additionally, while only 18% of what was outstanding in 2016 was deemed collectable, an even lower percentage (12%) of what was outstanding in 2020 was deemed collectable, with €5.5 of the €6.3 billion arrears estimated as not collectable.

In this context, The Malta Chamber applauds statements by Finance Minister Clyde Caruana that those businesses who are abusing cannot continue getting away with paying their taxes at the expense of honest taxpayers, including tax compliant businesses on whom the tax burden squarely falls, and who in addition to funding public spending have to compete with non-compliant operators who distort the playing field in the most unfair of ways.

The Malta Chamber continues to see disturbing reports of operators being awarded multimillion public contracts when it is publicly known that they are in arrears on tax also to the tune of millions. The Malta Chamber is unequivocable in its position that operators who are not tax compliant are putting compliant businesses at a disadvantage and that the promotion of a level playing field requires penalisation of marginal defaulters in public procurement processes and outright disqualification of major defaulters. Taxes are part of costs, and those who do not pay them are effectively reducing their operating costs. They are therefore in a position to put forward bids that are prima facae more competitive on cheapest compliant criteria. When such businesses are actually awarded tenders, all the country is doing is supporting the long-term growth of tax-defaulting businesses. For every business that is not paying its dues, there are others that are paying more taxes than they would need to pay if everyone had to pay his share.

Luc Frieden – new ambassador of European businesses

Luc Frieden has taken office as President of Eurochambres, the association of European Chambers of Commerce and Industry. The chamber umbrella organisation represents the interests of Europe’s industry and service sector. Frieden succeeds Christoph Leitl, the former President of the Austrian Federal Economic Chamber. A longtime finance minister of the Grand Duchy of Luxembourg and current president of the Luxembourg Chamber of Commerce, Luc Frieden is a strong advocate of European integration.

“I will be an ambassador of European companies in Brussels and an ambassador of the European project vis-a-vis the corporate world”, Frieden said on his first day in office. The EU faces major challenges – both at political and economic level. The transformation to a climate-friendly and CO2-free economy requires great efforts from all companies in Europe. Businesses need favorable and predictable framework conditions to operate and make the EU Green Deal a success, as demanded by Eurochambres.

Frieden wants to encourage companies to make better use of the opportunities offered by EU’s internal market, while at the same time actively cooperating with EU institutions. Free and fair international trade is indispensable for the competitiveness of European companies. “Only they can contribute to growth and prosperity for all,” Frieden said.

The creation of an EU capital markets union as a source of financing for companies is high on the Chamber’s list of priorities. Promoting investment and increasing prosperity will be pushed by Eurochambres under Frieden’s presidency. “Europe needs ESG and business-friendly frameworks that encourage investments in digitalisation, sustainable growth and technology. Therefore, we need close cooperation between public institutions, businesses and citizens to make Europe a successful continent”, Frieden said.

At the helm of an organisation representing chambers of commerce from 43 countries, Luc Frieden also wants to use this platform to further develop complex trade relations with the EU’s neighboring countries, particularly Switzerland and the United Kingdom, as well as with other key international trading partners, especially the United States, China and Russia.

Atlas Insurance collaborates with Saġġar and Ħaż-Żebbug local council to replant stolen trees

Atlas Insurance has collaborated with Ħaż-Żebbug local council and Saġġar, the environment rejuvenation movement, to plant ten trees to replace the Cypress plants which had been recently stolen after the local council had organized a tree-planting initiative.

These trees are located along a public path in Wied ta’ Baqqiegħa.

A small group of TeamAtlas employees helped representatives from the local council to plant Pinus Halepensis with the help of a gardener provided by Ħaż-Żebbug local council.

“We are truly appreciative of the financial and human support that Atlas has provided to re-plant these trees. We condemn acts like the ones we witnessed a few weeks ago and augur that the public can enjoy and appreciate the work being done to green our locality,” said a representative from the Ħaż-Żebbug Local Council.

“We are really proud to be supporting this initiative and once again we are collaborating with Saġġar to contribute to the betterment of the Maltese environment – which is in line with Atlas’s own environmental and sustainability programme,” said Matthew von Brockdorff, Managing Director & Chief Executive Officer at Atlas Insurance.

The insurance firm aims to collaborate with various local councils in similar initiatives that promote a better environment and contribute towards improving green spaces for the public to enjoy.

Previously, Atlas had teamed up with Saġġar and created an opportunity for all its employees to contribute in a hands-on manner toward this national initiative, which has the aim of planting one million trees in Malta.

Volunteers from Team Atlas spent a day at Saġġar’s working facility in Wardija, learning how to grow saplings from seeds and cuttings from other trees.

In addition, Atlas gave a donation of €5,000 to Saġġar for the purchasing of supplies and the running of the workshops.

Concrete legislative action required without delay

The Malta Chamber of Commerce, Enterprise and Industry is pleased to note that the Opposition has taken the initiative and put forward concrete legislative proposals to address the shortcomings identified by the public inquiry into the murder of Daphne Caruana Galizia.

Parliament is the legislative arm of the country, and it is indeed the job of our parliamentarians, from both sides of the house, to legislate and make legislative proposals.

The Chamber is also aware of the Government’s statement, that it has consulted broadly with local stakeholders and international experts with the aim of setting up a committee of experts on the legislative changes required.

In the interest of the nation The Malta Chamber hopes that Government and Opposition will work in tandem to see the required legislative changes through without delay.

In this spirit The Malta Chamber looks forward to the unveiling of the next steps in the coming days, as reported.

In its Good Governance Manifesto, that was published in January 2020, The Malta Chamber made a number of recommendations on addressing corruption and the strengthening free press.

The Malta Chamber will continue to push for improvement in better standards in these areas, as well as in others, such as management of public procurement, public sector employment, conflict of interest in public roles, lobbying, political party financing, and the resourcing of Parliament.

Employers cannot manage quarantines blindly

The Malta Chamber of Commerce, Enterprise and Industry draws attention to the fact that the latest announcement on quarantine letters oblige employers to be aware of their employees’ vaccination status. Consequently, it is imperative that employers have the right to request vaccine certificates from their employees as proof of their status.

Public health authorities announced that a quarantine release letter will no longer be issued, and a positive Covid test result will include a quarantine order for the whole household. Under current rules, the duration of quarantine for every household member is dependent on the vaccination status of the positive person and one’s own vaccination status in the case of household contacts. It is not possible for employers to be able to deduce the length of quarantine of an employee unless employers were to (i) be forwarded a with a positive test result of persons who may not be within their employ; (ii) be aware of the vaccination status of their employees; (iii) be aware of the vaccination status of the household member who is positive. The Malta Chamber believes that whilst it would be unethical to request details on the status of household members of employees, employers should have the right to request information about the vaccination status of the employees.

The Chamber has long been calling for employers to have the right to request information about the vaccination status of the employees. For the employer this is relevant information in a broader health and safety context. The Chamber appeals to authorities to adopt this pragmatic approach of limiting the duration of quarantine solely to the status of the individual employer, as otherwise it will be impossible for employers to contain abuse.

The Chamber once again appeals for the public health authorities to consider how other countries are steadily reducing quarantine periods, and the extent to which this can be replicated in Malta, particularly given the high rate of uptake of the booster.